Family Health Partners
59 Grasso Plaza
St. Louis, MO 63123
Exchange: (314) 388-5257
For life-threatening situations, call 911 or proceed to the nearest emergency room.
If you need to reach a physician after regular business hours (for an urgent issue), contact the physician's exchange and speak with the physician on call.
Note: Your personal physician may not be on call and refills or antibiotics will not be provided after regular business hours.
To facilitate medication refills, please have your pharmacy fax your refill request.
Fax: (314) 543-5262
We make every effort to expedite refill requests; however, please make refill requests with your pharmacy a few days prior to depletion.
Appointment line: (314) 543-5258
To provide exceptional care to each patient, a scheduled appointment is required. Please call our office to schedule an appointment.
Please provide our office with 24 hours (advance) notice for appointment cancellations.
Co-payments and patient balances are due at the time of service. Per St. Anthony's Physician Organization (SAPO) and our Central Billing Office (CBO), there is a returned check fee of $30.00.
Referral Line: (314) 543-5258
Note: It is the patient's responsibility to obtain referral authorization before visiting a specialist.
If your insurance company requires a referral for a procedure or specialist, please call the referral line. We request 5 business days advance notice to fulfill referral requests.
Most referrals are managed over the phone, and upon completion will be faxed to the appropriate provider/specialist. To expedite your referral and ensure our office is submitting to the appropriate physician or facility, please have the following information:
1) First and last name of the provider/specialist
2) Type of provider/specialist
3) Reason for visit
4) Date & time of appointment
5) Phone and fax number
We make every effort to contact you within a reasonable time regarding your test results. If you have not heard from our office within two weeks from the date of service, please contact our office.
In an effort to contact you and provide important services, pleases notify our office with any changes in name, address, phone number, pharmacy, or insurance information.
Note: Any messages sent to the provider will be checked during normal office hours.